When you need repairs or maintenance, you always have the choice between your dealer and an independent repair shop. Both might seem to provide the same services, but that’s not the case. As your Volkswagen dealership, we want to give you a few reasons why choosing us is the best and safest choice for you and your vehicle.
3 Reasons To Service Your VW at Your Volkswagen Dealership
Expert Technicians
As a dealership, all our technicians are VW-trained. They complete training as mechanics and then undergo advanced training in VW-specific technology, components, and servicing at a VW factory. Once their training is completed, they hone their craft by servicing, maintaining, and repairing VW vehicles daily. This combination of theory and practice makes them faster and more thorough than any other mechanics.
If you choose a local repair shop, the mechanic assigned to your vehicle is competently trained but doesn’t possess the same expertise. Repair shops repair and maintain a wide range of makes and models, so their mechanics will always work slower and less precisely than expert technicians. Their lack of theoretical and practical knowledge can also result in less-than-perfect service.
Cutting-Edge Technology
At your dealership, we have the most advanced tools and technology direct from VW. If a new system is developed that requires specialized equipment, we will have it available. This ensures our technicians always have the right tools for the job, allowing them to service your vehicle quickly and efficiently.
A repair shop won’t have the resources or space for specialized VW technology. This means they will rely on generic tools and equipment, which can’t provide the same high standards. Less than adequate technology can cause the mechanics to cut corners. Generic technology could also misdiagnose a problem, potentially resulting in a flawed service or unnecessary repairs.
High-Quality Parts
There are two types of vehicle parts: Original Equipment Manufacturer (OEM) and aftermarket. As your dealer, we only use OEM parts. These parts are designed and engineered for your vehicle and manufactured at the same factories that built your VW’s original components. They have passed the highest standards of safety and quality, so they will last as long as the components they replace.
A local repair shop is very unlikely to have OEM parts. They offer aftermarket parts that are designed to be used in many different vehicle makes and models. They’re cheaper, as they’re manufactured from lower-grade materials. This makes them more prone to a shorter service life.
These are just some of the many reasons why a dealer service is the best option. In addition, all components used carry a warranty to give you additional peace of mind. Contact our service department today at Ewald Volkswagen of Menomonee Falls in Menomonee Falls, WI.

